August 10, 2022
You are here to see if Otter.ai or Fireflies.ai can do the job you want them to do. You want to record your meetings, get a transcription and keep a track of what your team is up to. Is that it? Or you want to get something more? Check out how these two are similar and how they compare to MeetRecord.
In brief: Otter.ai focuses on transcription, you can use it for meeting or voice notes.
Otter.ai customer profile: Businesses, Individuals and Students - Looking for an easy notetaker to save time and to collaborate
Website: https://otter.ai/
Otter.ai is speech to text software which creates shareable audio files and transcripts. Otter.ai's different modules:
In brief: Fireflies.ai is a virtual assistant, it join your call and automate few tasks for you.
Fireflies.ai customer profile: All teams of businesses - Sales, Engineering, Management, Recruitment
Website: https://fireflies.ai/
Fireflies.ai is an artificial assistant tool that can automatically record, transcribe, and analyze calls and meetings. It offers collaboration options with your team mates making it easier to comment and share feedback.
In brief: MeetRecord is meeting intelligence, it goes beyond the usual assistant and give intelligence your customer facing teams can use.
MeetRecord customer profile: Sales team, Customer Success teams
Website: https://meetrecord.com
MeetRecord is a meeting intelligence platform that helps customer-facing teams in capturing insights from video calls, implementing real-world sales coaching, and closing deals at a faster pace.
Thorough meeting insights, the platform aims to assist teams raise their win-rate, grow their sales funnel, and save onboarding time.
MeetRecord goes beyond just conversational intelligence and offers features like:
You can record and transcribe meetings happening on tools like Zoom, Google Meet. You can just record a call or allow their assistant/notetaker to join your call to take meeting notes. They can identify multiple speakers present in the call and detect topics. All three tools help you create near accurate transcription which help you make better notes later.
All tools here allow sharing meeting link and meeting notes with your team or with someone outside your company as well. You can add comments and mark important moments of the calls other team mates to view.
You can go through call in under 10 mins. Transcription of call make them searchable. It happens to all of us when you remember what someone said in the call and want to listen to part before and after that. All tools have made this much easy, just search for the keyword you are looking for and jump to that call section. You can set keywords which you want to track and create topics you want to follow.
Otter.ai and Fireflies.ai does not save video recording of your meetings but MeetRecord does. All meetings are rich in actionable information, seeing people help you understand tone of the conversation. Video along with audio help you make connect with person, you can read their facial expression to know how elated they were when they praised your team or how frustrated they were when something was not right.
Tools like Fireflies.ai and Otter.ai don’t offer any deal intelligence but MeetRecord does. Otter.ai and Fireflies.ai primarily focus on taking notes and sharing with team. If you like to keep track of what is happening in your customer call and know which account needs your attention then deal intelligence will immensely help you.
MeetRecord’s sales coaching goes much deeper than other tools. MeetRecord provides data-driven recommendations for every sales representative so the managers know how exactly their team can thrive. Managers can comment or give feedback to sales team members from right within the platform. It's also possible to create playlists of calls on a particular topic to make sales coaching all the more easier and allow your sales rep to better understand how to handle topics they struggle with. You can rate and track your team’s performance on each call.
When comparing the features and more importantly, the pricing, MeetRecord stands as the clear winner as the best meeting intelligence platform out there in the Otter.ai vs Fireflies.ai vs MeetRecord.com debate. While Otter and Fireflies may have basic features like recording and transcription covered they don't fit the suit if you are looking for intelligence from your meetings.
Take MeetRecord demo to see how it can help your team better manage customers. Request for a demo or sign up for a free trial today (no credit card required).
Manager-led sales coaching
Sales readiness
Knowledge sharing
Pipeline and deal management
Voice of customer & market intelligence
Sales process improvement
Rep self-coaching & peer learning
Onboarding new hires faster