We discuss how Sales managers and Sales-enablement managers can create effective coaching programs using Granular feedback loops. Granular feedback loops are concrete, evidence-based feedback that help reps learn to stay on-message and adopt talk tracks that are proven to work better. This process is repeated until you reach the desired outcome.
Onboarding a remote sales team member is more challenging than doing it in-person. The goals, however, remain the same: To help the employee get off to a quick start, build relationships, understand the culture, and recognize expectations and start hitting their sales quota and help achieve sales teams goals.
Sales and revenue leaders often face this conundrum where they have to make decisions to prioritize new customers over existing ones. They must figure out how to balance retaining and growing existing accounts. Only then, they’re going to stand up to the competition in the long term.
Tim Cook could do better with smaller and simpler sentences. How about your team?
Do you remember - "What happened in the 2nd video call with your 3rd lead this week?" Probably not, but you would say 'Wait, I let me refer my notes.' However, you were too focused on clearing a mix-up and missed jotting points for the crucial middle part of the meeting. People always have a good understanding of the gist of the meeting conversation, it’s when you ask them to share specific details, that’s when they struggle. We discuss few reasons why you should record your meetings.
In this quick-paced and dynamic world, problems and therefore solutions are constantly evolving. To create a human-centered customer experience for customers, businesses need to hear and act on customer feedback—also referred to as voice-of-the-customer(VoC) data. Without VoC, no business can survive for too long. We discuss how can you implement VoC with meeting intelligence platform.
Digital technology has reduced the gap between sales and marketing. With sophisticated automation in place, customer acquisition is easier than ever before. Keeping a customer hooked and happy can 5X your revenue. We discuss the top things CROs should focus on.
Even a small amount of customer or revenue churn can have a huge impact on your bottom line. We delve into the top 6 leading indicators of customer churn. Organizations have to convert the new customers into successful customers, and strong advocates of your product.
Scheduling customer success meetings at the right time help you avoid potential tensions or provide opportunities that may go unnoticed in the daily flow. Of course, nobody wants a meeting week after week. Such high-frequency meetings end up becoming weather talks often. Customers demand a fewer but right meetings at the right time. We dive in to find the right moments to make productive customer meetings happen.
Manager-led sales coaching
Pipeline and deal management
Voice of customer & market intelligence
Sales process improvement
Rep self-coaching & peer learning
Onboarding new hires faster