Fireflies AI just joined the unicorn club with a $1 billion valuation. With all eyes on the company, it's the perfect time to take a closer look at what’s driving the hype, and whether the product actually lives up to it.
It’s 2025, and Fireflies AI Notetaker offers the ability to help you automate the process. But is it the right fit for your business? How does Fireflies AI work? What are the best alternatives to Fireflies AI?
In this review, we’ll give a full breakdown of Fireflies AI review: features, pros, and cons, and discuss top Fireflies alternatives to help you make an informed decision.
If you’re looking for a smarter alternative to Fireflies, see how MeetRecord fares in comparison. Turn your sales meetings into revenue-driving insights.
What Is Fireflies AI? (Review + Features 2025)
Fireflies AI is one of the leading meeting assistant tools that automates the process of recording and analyzing meeting conversations.
It integrates with major meeting conferencing platforms like Zoom, Microsoft Teams, and Google Meet to help you capture important meeting insights from your internal team meetings, sales demos, or other online meetings.
Fireflies comes with built-in features such as AI summaries, smart search, and topic trackers to help businesses improve their productivity.
Here's a TL;DR version of what you can expect from this detailed Fireflies AI review:
But how does Fireflies AI work?
Fireflies needs to integrate with your preferred conferencing tool to work. Its AI assistant, Fred, joins meetings as a participant and records them to provide real-time transcriptions.
Once the meeting is over, Fred sends an email to all meeting participants sharing a detailed summary of the discussion.
Fireflies AI also offers meeting analytics features such as speaker talk time tracking and sentiment analysis to let its users gauge people’s level of engagement in a meeting.
Fireflies AI Review: Key Features and Use Cases
If you are looking for Fireflies AI alternatives, you must first understand what it offers so that you can make an informed comparison. From real-time transcription to security compliance, here are its key features.
1. Meeting Transcripts and Summaries
Fireflies AI Notetaker offers automatic recording and transcription of meetings and AI-generated summaries. These include meeting overview, notes, action items, next steps, dates, and datelines. But note that not all of these talking points might apply to your meetings.
It also extracts audio notes from meetings you can listen to later. Essentially, Fireflies’ notetaking, transcription, and summary features free up users so that they don’t have to worry about writing down notes.
2. Search and Analytics
Fireflies AI comes with an “Ask Fred” feature, a GPT-powered functionality, that lets users get answers to any questions related to a specific meeting. This allows them to quickly locate specific information within a recording by chatting with the AI assistant.
Users can also use its Smart Search feature to find information on action items, dates, tasks, topics, and participant sentiments.
On the analytics front, Fireflies AI tracks speaker talk time to track how long each participant spoke for or how engaged they were during a meeting. Similarly, its Topic Trackers can identify relevant keywords mentioned during the meeting.
3. Integration Capabilities
Fireflies AI’s integration with major CRM platforms like Salesforce and HubSpot means it can automatically sync meeting notes and transcripts to these platforms.
It also integrates with collaboration tools such as Slack, Notion, and Trello to let its users share key meeting insights and takeaways across an organization.
4. Security and Compliance
You can configure Fireflies’ security settings to control who can view and receive meeting recaps. Its advanced settings allow business teams to ensure that security settings are consistent across the entire company.
Fireflies AI Notetaker complies with GDPR and SOC Type 2 guidelines of data handling and privacy concerns.
Next, let’s talk about Fireflies AI’s usability.
The tool can do a lot of things, but its real value lies in how businesses use it to improve their processes.
1. Sales and Marketing
Marketing and sales teams use Fireflies AI Notetaker to capture internal brainstorming sessions, track competitor mentions, or automatically log call notes and activities into the CRM. Marketing teams can interview subject matter experts and use the meeting recording to repurpose it into a blog.
The sales team, on the other hand, can record and sync the context of all customer interactions accurately in the CRM. This CRM automation reduces manual data entry, the chances of human errors, and the time it takes to manually update call notes.
2. Recruiting
Human resources can leverage Fireflies AI to record and transcribe candidate interviews without having to take hand-written notes.
This means accurate notetaking, better candidate screening, and faster hiring cycles. Hiring teams can also refer to Fireflies AI’s insights and summaries to share constructive feedback with job applicants.
3. Education
Fireflies AI helps educators and students capture lectures from online teaching sessions. Students can revisit their lecture notes at their own pace for better understanding and retention.
For teachers, Fireflies AI can become the central repository for organizing all class recordings and transcripts in one place.
4. Media and Podcasting
Content creators can leverage Fireflies AI to record shows or repurpose their audio content into blogs. For instance, they can upload audio files to Fireflies AI to generate transcripts and publish the content for search engine optimization purposes.
Alternatively, they can take an audio snippet (called Soundbites) of a recorded meeting into a website page for better engagement.
Fireflies AI also markets its products to buyers in fields like management, consulting, and engineering.
But its core functionality remains the same—transcription, notetaking, automation, and collaboration features repackaged differently to attract buyers from different industries.
Fireflies AI Review: Pricing and Plans
Fireflies AI offers four different pricing plans to meet a range of user needs, ranging from individuals to large-scale enterprises.
1. Free Plan
The free forever subscription is best for individuals such as freelancers or students with limited use cases. Although the plan comes with unlimited transcription, it caps the meeting storage to only 800 minutes and offers limited AI summaries.
2. Pro Plan
Fireflies AI’s Pro plan is priced at $10 per seat per month and is aimed at solopreneurs, consultants, or small business teams.
In addition to unlimited transcriptions, the plan comes with unlimited AI summaries, 8,000 minutes of meeting storage, downloadable transcripts and summaries, speaker talk-time analysis, and unlimited integrations.
3. Business Plan
The Business plan is designed for $19 per seat per month and is aimed at fast-growing teams. It includes all features in the Pro plan plus offers additional features such as video recording, conversation intelligence, team analytics, API access, and priority support.
4. Enterprise Plan
Priced at $39 per seat per month, this plan is ideal for large enterprises with a lot of focus on data security. For example, it comes with custom data retention policies, onboarding programs, a rules engine, Single Sign-On (SSO), HIPAA compliance, and dedicated customer support.
Fireflies AI Pricing Comparison
Fireflies AI's pricing is competitive, but not the most affordable.
For instance, one of its closest competitors Otter.ai offers a paid plan starting at $8.33 per user per month. The plan comes with 1,200 monthly transcription minutes while the Business plan (priced $20 per user per month) offers 6,000 monthly transcription minutes.
Similarly, Notta offers a more affordable Pro plan at $8.25 per user per month. Its Business plan, at $13.50 per user per month, includes 2,400 minutes and additional collaboration features.
Fireflies' main advantage over Otter and Notta is its unlimited transcription across all paid plans, while both competitors impose monthly limits.
Meanwhile, MeetRecord goes beyond transcription, covering use cases like sales coaching, deal reviews, and team productivity. But it offers a way more flexible, custom pricing so you only pay for what you actually need.
In the next section, let’s explore how Fireflies AI stacks up against other top alternatives.
Fireflies AI Review: How It Stacks Up Against Its Competitors
There’s no doubt that Fireflies AI brings a lot to the table. But how does the tool fare against its biggest competitors? Let’s take a look.
Where Fireflies AI Shines Over Others
Fireflies AI’s Limitations
Here’s a quick snapshot of Fireflies AI’s pros and cons, aggregated by G2 based on user reviews and ratings:
In the next section, let’s take a look at what its users and critics have to say about Fireflies AI.
Fireflies AI User Reviews and Feedback
Fireflies AI’s marketing team has done a pretty good job at positioning the tool’s automation and transcription capabilities. But the real-world user experiences paint a more nuanced picture.
Here’s a breakdown of what users love—or where they think it fails.
Fireflies AI Positive Reviews
- Fireflies AI has 4.8 out of 5 stars on G2 (based on 706 reviews). This shows an above-average user satisfaction.
- Users who have reviewed Fireflies on G2 praise its easy setup and seamless integration with existing workflows.
- Many others appreciate it for its reasonable pricing, note-taking capabilities, and good customer support.
Fireflies AI Biggest Complaints
- Fireflies AI claims 95% transcription accuracy, but some users challenge this due to errors in noisy settings or processing strong accents.
- Some users report that Fireflies can be laggy than expected at times.
- Others wish that its user interface could be more user-friendly.
- A common complaint is that Fireflies joins meetings unannounced, and disabling it mid-call requires multiple steps.
Final Recommendations and Fireflies AI Alternatives
While Fireflies AI is a good choice for meeting transcription, it’s not the right fit for everyone. Depending on your needs—whether it’s deeper analytics, better collaboration, or more intuitive controls—there are other tools that might serve you better.
Below, we break down who should use Fireflies AI and which alternatives might be worth considering.
Who Should Use Fireflies AI?
- Perfect for freelancers, solopreneurs, or students on a tight budget with limited meeting and transcription use cases.
- Good for small to small marketing and sales teams who want to dip their toes in conversation analytics with basic meeting transcription functionalities.
Fireflies AI Review: Alternatives to Consider
- MeetRecord: A smarter alternative for fast-growing teams that need more than just transcription. It offers AI-powered revenue intelligence capabilities, advanced analytics, and nuanced sales coaching features that help turn sales conversation into revenue.
- Otter.ai: A budget-friendly option for those who need simple meeting transcriptions without advanced analytics. Here’s a detailed Otter vs Fireflies comparison to help you make a more informed decision.
- Gong.io: A premium tool for sales teams that need deal intelligence and performance tracking. However, it comes at a high price. Here’s a good Gong pricing breakdown compared to its closest rivals.
- Notta: A good choice for users who need offline transcription support and a more intuitive interface. Notta is also a tough contender in our top 10 notetaking tools.
Choose the Best AI Tool for All Your Meeting Needs
Fireflies AI is a great choice for teams that need an affordable AI-powered meeting assistant.
However, it may not be the best fit for businesses that require deeper analytics, real-time collaboration, or more intuitive controls. Before deciding, assess your team’s existing workflows to make sure you invest in the right tool.
If you’re looking for a platform that balances affordability, seamless integrations, and advanced conversation intelligence, consider MeetRecord. It’s a powerful alternative that offers the best value for money.
Book a demo today to see how it can enhance your team’s productivity.
Frequently Asked Questions
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Yes, Fireflies AI offers a free plan with limited features, including 800 minutes of meeting storage and basic AI summaries. It’s ideal for individuals or light users, but teams often upgrade to paid plans for unlimited transcription, advanced analytics, and integrations.
Fireflies AI is a meeting assistant known for its transcription accuracy, AI-generated summaries, and CRM integrations. It’s especially useful for teams looking to automate note-taking, though some users report slow processing speeds and occasional accuracy issues with strong accents or noisy environments.
If you need deeper analytics, faster transcription, or better sales coaching features, tools like MeetRecord or Gong.io might be better than Fireflies AI. MeetRecord, in particular, offers advanced revenue intelligence capabilities and custom pricing for fast-growing revenue teams.
Fireflies AI claims up to 90–95% transcription accuracy under ideal conditions. However, accuracy can drop with background noise, multiple speakers, or strong accents. Most users find it reliable for basic meeting notes, but not flawless for high-stakes conversations.
MeetRecord is one of the best Fireflies AI alternatives for sales teams. It combines conversation intelligence, rep coaching, CRM sync, and performance insights—offering better ROI and team-wide productivity without the bloat.
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