MeetrRecord & Cornerstone OnDemand Integration

Overview

The MeetRecord and Cornerstone integration links formal training paths with AI-powered roleplay and behavioral data from real sales conversations. This end-to-end loop ensures that reps don’t just complete modules but they also internalize, apply, and improve on them continuously.

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Strategic Context

Cornerstone OnDemand provides enterprise-grade structure and scalability to learning, but like many LMS platforms, it often lacks visibility into applied behavior. This integration solves for that by connecting structured learning with coaching workflows and live call data to bridge the gap between knowledge and field execution.

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It enables enablement, L&D, and operations teams to trigger coaching, assign simulations, and monitor performance trends, making training more measurable, accountable, and impactful.

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Where the Integration Fits

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This integration plays a foundational role across the sales readiness journey:

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1. Onboarding and Ramp-Up

Begin with structured content in Cornerstone. After completion, assign AI Sales Roleplay scenarios through MeetRecord to simulate customer conversations and test real-world decision making.

2. Practice and Simulation 

AI Sales Roleplays are automatically scored. Performance data is used to determine if additional support is needed before a rep moves to customer-facing work.

3. Live Application

Calls are recorded and analyzed. Coaching is provided based on whether the rep demonstrates the skills that were covered during training.

4. Ongoing Reinforcement

Reps are directed back to specific Cornerstone modules or assigned new roleplays if key behaviors are missing from live conversations.

This flow turns your LMS into a performance engine, rather than a content repository.

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Using MeetRecord Data in Cornerstone

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MeetRecord adds several new layers of insight and application to the Cornerstone environment:

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• AI Sales Roleplay Integration
  Simulations are delivered through MeetRecord, evaluated, and exported in SCORM-compatible formats. These can be embedded directly into LMS learning paths.
  
  

• Call-Based Learning Content
  Real sales conversations are annotated and curated into playlists. These assets are used inside Cornerstone to provide practical context and examples.
  
  

• Performance-Driven Learning Paths
  Learners are routed to specific modules based on how they perform in roleplays or real calls. This ensures that each rep focuses on the areas where improvement is needed.
  
  

• Certification and Audit Support
  AI Sales Roleplay outcomes can be included in sales certification programs. This provides a higher level of evidence that a rep is prepared to engage with customers.
  
  

Using Cornerstone Data in MeetRecord

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Training data from Cornerstone enhances MeetRecord’s coaching and readiness workflows:

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• Trigger AI Sales Roleplay Based on Completion
  When a rep finishes a training module in Cornerstone, MeetRecord can automatically assign a simulation to reinforce the skill or test readiness.
  
  

• Coach Based on Gaps Between Learning and Performance
   If a rep performs well in training but poorly in real calls, coaching tasks are triggered to address the disconnect.
  
  

• Integrated Performance Reporting
   Enablement leaders can see how learning activity relates to field execution by combining Cornerstone training data with MeetRecord behavior insights.
  
  

Governance and Compliance

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This integration supports organizational requirements for compliance and learning standardization:

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• Supports SCORM, xAPI, and AICC
   MeetRecord content, including roleplays and curated calls, meets all major LMS compatibility standards.
  
  

• Evidence for Audits and Certification
  Learning activities are time-stamped, versioned, and linked to performance data, making it easier to prove that certified reps are applying what they learn.
  
  

• Secure and Compliant Infrastructure
   All data exchanges between MeetRecord and Cornerstone follow enterprise-grade security standards and regional compliance frameworks.
  
  

Integration Workflow

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To enable the integration:

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1. Go to the Integrations page in MeetRecord.
   
   
2. Select Cornerstone and authenticate using an LMS admin account.
   
   
3. Choose the workflows you want to activate:
   
   
   
   • Export AI Sales Roleplay content to Cornerstone as SCORM
     
     
   • Assign roleplays based on Cornerstone module completion
     
     
   • Sync performance data for centralized reporting
     
     
4. Once connected, the systems exchange data automatically.
   
   

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