MeetrRecord & Docebo Integration

Overview

This integration helps organizations align formal LMS-based training with actual sales behaviors. By combining data from real conversations, AI Sales Roleplay, and training modules, MeetRecord and Docebo create a closed feedback loop that improves onboarding, reinforces learning, and supports long-term capability building.

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Strategic Context

Most enterprise learning systems are excellent at delivering standardized content. However, many lack visibility into whether skills taught are being applied in the field. This integration solves that challenge by linking structured content in Docebo with real-world behavioral signals from MeetRecord.

This allows enablement and operations teams to monitor how effectively training translates into performance. It also provides a mechanism to reinforce learning through targeted coaching and practice.

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Where the Integration Fits

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This integration plays a foundational role across the sales readiness journey:

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1. Onboarding and Ramp-Up

Begin with structured content in Docebo. After completion, assign AI Sales Roleplay scenarios through MeetRecord to simulate customer conversations and test real-world decision making.

2. Practice and Simulation 

AI Sales Roleplays are automatically scored. Performance data is used to determine if additional support is needed before a rep moves to customer-facing work.

3. Live Application

Calls are recorded and analyzed. Coaching is provided based on whether the rep demonstrates the skills that were covered during training.

4. Ongoing Reinforcement

Reps are directed back to specific Docebo modules or assigned new roleplays if key behaviors are missing from live conversations.

This flow turns your LMS into a performance engine, rather than a content repository.

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Using MeetRecord Data in Docebo

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MeetRecord adds several new layers of insight and application to the Docebo environment:

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• AI Sales Roleplay Integration
  Simulations are delivered through MeetRecord, evaluated, and exported in SCORM-compatible formats. These can be embedded directly into LMS learning paths.
  
  

• Call-Based Learning Content
  Real sales conversations are annotated and curated into playlists. These assets are used inside Docebo to provide practical context and examples.
  
  

• Performance-Driven Learning Paths
  Learners are routed to specific modules based on how they perform in roleplays or real calls. This ensures that each rep focuses on the areas where improvement is needed.
  
  

• Certification and Audit Support
  AI Sales Roleplay outcomes can be included in sales certification programs. This provides a higher level of evidence that a rep is prepared to engage with customers.
  
  

Using Docebo Data in MeetRecord

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Training data from Docebo enhances MeetRecord’s coaching and readiness workflows:

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• Trigger AI Sales Roleplay Based on Completion
  When a rep finishes a training module in Docebo, MeetRecord can automatically assign a simulation to reinforce the skill or test readiness.
  
  

• Coach Based on Gaps Between Learning and Performance
   If a rep performs well in training but poorly in real calls, coaching tasks are triggered to address the disconnect.
  
  

• Integrated Performance Reporting
   Enablement leaders can see how learning activity relates to field execution by combining Docebo training data with MeetRecord behavior insights.
  
  

Governance and Compliance

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This integration supports organizational requirements for compliance and learning standardization:

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• Supports SCORM, xAPI, and AICC
   MeetRecord content, including roleplays and curated calls, meets all major LMS compatibility standards.
  
  

• Evidence for Audits and Certification
  Learning activities are time-stamped, versioned, and linked to performance data, making it easier to prove that certified reps are applying what they learn.
  
  

• Secure and Compliant Infrastructure
   All data exchanges between MeetRecord and Docebo follow enterprise-grade security standards and regional compliance frameworks.
  
  

Integration Workflow

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To enable the integration:

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1. Go to the Integrations page in MeetRecord.
   
   
2. Select Docebo and authenticate using an LMS admin account.
   
   
3. Choose the workflows you want to activate:
   
   
   
   • Export AI Sales Roleplay content to Docebo as SCORM
     
     
   • Assign roleplays based on Docebo module completion
     
     
   • Sync performance data for centralized reporting
     
     
4. Once connected, the systems exchange data automatically.
   
   

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