Agentforce 3.0: Salesforce’s New AI Agents Are Here, And Everyone Will Be Talking About Them at Dreamforce 2025
If you’ve been following the buzz around Salesforce, you’ve probably heard the name Agentforce 3.0 floating around. Agentforce first made headlines at Dreamforce 2024, but now it’s picking up serious momentum and it's likely to be one of the biggest stories at Dreamforce 2025 this October.
So, what is Agentforce 3.0? And why does it matter? Let’s break it down.
Imagine Having Smart AI Helpers in Salesforce
Agentforce 3.0 is Salesforce’s latest leap in artificial intelligence (AI). But this isn’t just about chatbots or simple automation.
With Agentforce, you get smart AI "agents" that work with you inside Salesforce like digital assistants trained to help with real tasks.
For example:
- A sales agent might remind you which deals need follow-up.
- A support agent could jump in to resolve customer issues faster.
- A forecasting agent might analyze trends and help predict revenue.
These agents don’t just react, they think, collaborate with each other, and even take action on your behalf. It’s like having a small, invisible team working behind the scenes to keep things moving.
What’s New in Agentforce 3.0?
Here are the coolest new features:
- Command Center: A control room where you can set up, manage, and monitor all your AI agents in one place.
- Teamwork Between Agents: The agents can actually “talk” to each other and work as a team to handle more complex tasks.
- Plug-and-Play Agents: You don’t have to build everything from scratch. There are ready-to-use agents for sales, service, and more.
And it all connects with Salesforce’s data systems, so the agents always have accurate, real-time information.
Why Dreamforce 2025 Will Be All About Agentforce
Last year’s Dreamforce introduced the idea. This year, people will be sharing real stories of how it’s working in the wild.
Expect to see:
- Companies showing off how AI agents are saving time and boosting productivity. (See the top activities first‑timers shouldn’t miss)
- Live demos of agents handling customer requests, closing sales, and more. For newcomers, these demos pair perfectly with the broader networking tips in our Dreamforce newbie guide.
- New tools and apps that help teams build their own custom agents.
It’s not just tech talk anymore; these tools are already out there, and businesses are getting results.
What It Means for You
Whether you’re in sales, marketing, customer service, or operations, Agentforce will change how work gets done. No more chasing data, switching tabs, or forgetting follow-ups. These agents can handle the busywork, so teams can focus on what really matters, talking to customers, closing deals, and growing the business.
At MeetRecord, we’re especially excited about how Agentforce can boost revenue intelligence helping sales teams learn from calls, improve faster, and close more deals. Imagine an AI agent that listens to meetings and gives you key insights instantly. That future is almost here. For a deeper dive into Agentforce’s service use‑cases, check out our article on AI‑powered service automation with Agentforce.
Let’s Talk More at Dreamforce
If you’re heading to Dreamforce 2025, come visit us at our booth in the Navigator section. We’d love to show you how MeetRecord is preparing for this next wave of AI-powered selling and how you can get started too.
Agentforce 3.0 isn’t just another feature; it’s the start of a smarter, faster way to work. And this Dreamforce, everyone will be talking about it.
Frequently Asked Questions
Agentforce 3.0 is Salesforce’s next-gen AI system that introduces smart, task-driven agents inside the CRM. These digital assistants help teams automate tasks, make decisions, and collaborate across functions, streamlining everything from sales to support.
Unlike basic automation or static workflows, Agentforce 3.0 uses intelligent agents that proactively analyze data, work together, and act in real time, making it feel like you have a team of AI coworkers inside Salesforce.
Agentforce 3.0 brings a centralized Command Center, agent-to-agent collaboration, and ready-to-deploy plug-and-play agents, all powered by real-time Salesforce data for smarter decision-making.
Agentforce debuted at Dreamforce 2024, but version 3.0 is set to take center stage at Dreamforce 2025 with real-world case studies, live demos, and partner showcases.
Sales teams can use Agentforce to automate follow-ups, summarize calls, predict pipeline trends, and eliminate manual tasks, hence freeing up time to focus on closing deals and engaging with customers.