Customer Stories

Coverflex Boosts Prospect Engagement by 35% with MeetRecord’s AI Insights

Coverflex is a comprehensive compensation management solution that integrates benefits, insurance, meal allowances, and discounts into one platform. It offers companies an easy way to enhance employee compensation and improve overall quality of life, while employees can customize their compensation packages to suit their needs.

Streamlined Sales Onboarding

"MeetRecord has been invaluable in improving our sales process and closing more deals. The best thing is that it allows our sales team to record demos and review them before the second meeting."

— Luis Rocha, Co-founder, Coverflex

35%

increase in prospect engagement

83,000+

minutes of calls analyzed

30+

team members using MeetRecord

Challenge

With a sales team of 15+ people conducting numerous client calls and demos, Coverflex struggled with efficiently tracking and reviewing these interactions. The lack of shared insights across teams led to misaligned expectations and a suboptimal customer experience. Additionally, sales managers needed a better way to review calls and provide actionable feedback to improve sales performance.

Solution

Coverflex integrated MeetRecord to address these challenges, enabling the sales team to review previous calls before follow-up conversations, share insights with internal teams, and conduct AI-driven call reviews. This allowed for smoother handovers between teams and enhanced overall communication.

Founded

Braga, Portugal, 2019

Category

Employee Benefits Software

Building with Meetrecord

Since March 2023

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